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Air ticketing

Anyone can
sell you a seat.

The cheapest fare on screen is often the most expensive one you can buy — once the connection fails, the bag costs extra, and the change fee lands. We book the fare that survives contact with the actual trip.

Flight search
Travellers
We hold the fare while you verify — nothing is booked without your confirmation.

What you're actually paying for

Anatomy of
an air fare

Several things hide inside one number on a booking screen. Only part of it is set by the airline's pricing, and some of the rest can come back to you if you cancel — which is why "non-refundable" is rarely the whole story.

CodeComponentWhat it isIf you cancel
BASE Base fare The airline's actual price for the seat, set by fare class. This is the only part that genuinely varies between agents. Per fare rules
YQ/YR Carrier surcharge An airline-imposed charge, historically for fuel. Treated as part of the fare, not a tax, so it follows the fare rules. Per fare rules
K3 GST on air travel Goods and Services Tax on the ticket. Shown separately so your company can claim input credit — which is why the invoice must carry your GSTIN. Per rules
UDF User Development Fee Levied by the airport operator, collected by the airline on their behalf. Nothing to do with the carrier or with us. Usually refundable
PSF Passenger Service Fee Security and facilitation charge at the departure airport, again collected on behalf of others. Usually refundable
FEE Our service fee What Tripgation charges for building, issuing and standing behind the ticket. Stated as its own line on every quote. Stated upfront

Statutory taxes and airport charges are often recoverable even on a non-refundable ticket, subject to the airline's cancellation charge and the fare rules on your specific ticket. Many travellers never ask for them — we file it as a matter of course.

Inventory

Six kinds of
fare, one of
them is yours

A public search shows you one of these. We check all six against the same trip and tell you which wins — including when the answer is the one you could have booked yourself.

PUB

Published fares

The same fares you see on any booking site. We will happily book one if it is genuinely the best answer, and we will say so.

CORP

Corporate negotiated

Airline agreements tied to your company's volume on specific routes. Usually a discount plus softer change rules, which is often worth more than the discount.

NET

Consolidator & net fares

Contracted long-haul inventory not shown in public search. Restrictive by nature — we check the rules before recommending one.

SME

SME programmes

Most major carriers run small-business schemes with no volume commitment. Very few small companies are enrolled, because nobody tells them these exist.

GRP

Group fares

Ten or more travelling together. Names can usually be finalised later, and deposits hold the seats at a fixed price.

MC

Multi-city & open-jaw

Fly into one city, out of another. Frequently cheaper than two one-ways, and almost never surfaced by a standard round-trip search.

An honest comparison

When to use us,
and when not to

For a Delhi–Mumbai hop next Tuesday, book it yourself. The difference shows up on everything more complicated than that.

Booking it yourself

Fine, and sometimes the right call
  • Direct, simple, point-to-point — genuinely quick
  • You accept the fare rules as displayed, unread
  • A schedule change arrives by email at 1am with a link
  • Cancellation goes into a queue with everyone else's
  • The GST invoice is your problem to chase
  • An unused ticket quietly expires

Booking through the desk

Worth it when the trip has moving parts
  • Fare rules read before ticketing, and summarised in plain language
  • Connections checked against real minimum transfer times
  • Schedule change handled before you see it, with options attached
  • A named consultant on the reissue, and a duty officer at 3am
  • GST invoice issued correctly against your GSTIN, first time
  • Unused tickets tracked and applied to your next booking

When it goes wrong

The part you're
really paying for

Booking a flight is easy. Rebuilding one at 2:40am from a terminal in a country the traveller has never visited is the job.

01

We see it before you do

Schedule changes, cancellations and equipment swaps land on our queue, not just in your inbox. On a cancelled flight, the rebooking usually starts before the traveller has cleared security.

02

The duty officer can act

Nights, Sundays and public holidays are covered by someone with authority to rebook and arrange a hotel without waiting for office hours. Approval is reconciled afterwards.

03

You get options, not a status

Two or three concrete choices with cost and arrival time against each, so the traveller decides in one message instead of five.

04

The claim gets filed

Where a delay or denied boarding triggers compensation under DGCA rules, we file it. Most travellers never claim, and airlines are content with that.

Corporate air programmes

For companies
without a travel
department

Policy at the point of request

Grade-wise cabin entitlements, advance-booking windows and fare ceilings applied when the request is raised — not discovered at reimbursement.

Approvals that route themselves

Out-of-policy requests go to the right approver automatically, with the in-policy alternative and the price difference shown alongside.

Unused ticket recovery

Cancelled non-refundable tickets usually retain residual value for a limited period. We track them by traveller and apply them. For most SMEs this alone covers our fee.

One reconciled invoice

Consolidated monthly billing with GSTIN, cost centre and project code against every segment. Finance stops matching card statements to boarding passes.

Duty of care

A live record of who is where, so you can answer that question in an emergency in minutes rather than by calling around.

Quarterly savings review

Spend by route and carrier, missed savings, policy leakage, and our own service failures. Read it before renewing us.

Before you fly

Six checks that
prevent most
bad mornings

  • Passport valid at least six months beyond your return date, with two blank pages
  • Visa or transit visa checked for every country you touch, including layovers
  • Name on the ticket matching the passport exactly — no initials, no nicknames
  • Web check-in done 48 to 24 hours ahead, depending on the carrier
  • Two hours before a domestic departure, three before an international one
  • Power banks in cabin baggage only, spare lithium batteries never in the hold

Get a fare

Send us a route. We'll show our working.

Quote back within a working day, with the fare rules summarised and our fee on its own line.